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How To: Resident Insight Upload
How To: Resident Insight Upload

Step-by-step instructions on uploading resident data to the VisionLTC portal.

David Wiggington avatar
Written by David Wiggington
Updated over 2 years ago

To begin using Resident Insight, you will need to first upload a Rent Roll/Roster document in the platform. The window for submitting your resident data is open each month from the 1st to the 15th. This document should be completed in the format specified below and should contain information for every facility you would like to have analyzed.

While NIC MAP Vision will be happy to assist you with formatting or submitting your data via phone call or screen share, please refrain from sending any confidential resident information to a NIC MAP Vision team member directly – this helps to keep your residents’ information safe in the event of a data breach.

Here is a blank Resident Insight Upload Template for your convenience, as well as an example Resident Insight upload that was populated using dummy data.

Your file must be saved as a CSV file type and contain the following fields in the order they are specified:

  • Community Name * – the name of the facility

  • Street * – the street address of the facility

  • City * – the city in which the facility is located

  • State * – the state in which the facility is located

  • Zip * – the zip code of the facility

  • Apartment * – the apartment number of the resident

  • Segment * – the segment the resident lives in (Specifically using the abbreviations: "IL", "AL", "MC", or “SNF”)

  • Resident First Name * – the first name of the Resident

  • Resident Middle Name – the middle name of the resident

  • Resident Last Name * – the last name of the resident

  • Resident Date of Birth – the date of birth of the resident (MM/DD/YYYY)

  • Resident Move-in Date * – the day the resident moved into their apartment

  • POA First Name ** – the first name of the POA for the resident

  • POA Middle Name – the middle name of the POA for the resident

  • POA Last Name ** – the last name of the POA for the resident

  • POA Street ** – the street address of the POA

  • POA City ** – the city in which the POA is located

  • POA State ** – the state in which the POA is located

  • POA Zip ** – the zip code for the POA’s address

* - bolded items are required fields

** - italicized items are not required but all fields that are italicized must be filled to receive data back on that POA

Note – POA stands for Person of Authority / Adult Child

Uploading your Resident Insight Data

Resident Insight data can be uploaded for processing directly through the VisionLTC portal. Once logged into your portal, navigate to the “Residents” section on the left-hand sidebar of the screen, then click the “Upload Resident Info” button that appears.

On the next screen, select the .csv file you prepared from your computer’s file system (or drag & drop it) in the Upload box. Next, click the Submit button in the bottom-right corner of the upload window. If your file is formatted properly, you will not need to do anything else. If there are any issues with your file, however, you will receive an error notification with a description of what must be changed in your file.

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